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✶Quick Help - FAQ
How quickly will you respond?
We typically respond within 4-8 hours during business days (Mon-Fri, 9 AM - 6 PM PST). For urgent technical issues, we aim to respond within 2 hours.
What should I contact support about?
Reach out for technical issues, questions about your photos, billing inquiries, or feature requests. For refund requests, please see our Refund Policy page first.
Do you offer phone support?
Currently, we only offer email support to ensure all inquiries are properly documented and tracked. This allows us to provide better assistance and faster resolution.
Can I request custom features?
Absolutely! We love hearing feature requests from our users. Please describe your idea in detail, and we'll consider it for future updates.