Contact Us

We're here to help you succeed

✶Send us a message

✶Quick Help - FAQ

Not happy with your photos? You get one free regeneration.

Every paid Photo Package includes one free regeneration within 30 days of purchase. Contact us with the subject "Request a Free Regeneration", and we will retrain the model and generate a new set at no extra cost. You can upload new photos or keep the same ones with different scenes.

How quickly will you respond?

We typically respond within 4-8 hours during business days (Mon-Fri, 9 AM - 6 PM PST). For urgent technical issues, we aim to respond within 2 hours.

What should I contact support about?

Reach out for technical issues, questions about your photos, billing inquiries, or feature requests. If you are not satisfied with your photos, request your free regeneration first; refund requests are covered on our Refund Policy page.

Do you offer phone support?

Currently, we only offer email support to ensure all inquiries are properly documented and tracked. This allows us to provide better assistance and faster resolution.

Can I request custom features?

Absolutely! We love hearing feature requests from our users. Please describe your idea in detail, and we'll consider it for future updates.

✶Company Information

DatePhotos.AI is operated by Jacob Logic Technology LLC.

Contact

Email: support [at] datephotos.ai

Registered Address

2232 Dell Range Blvd
Suite 303 1402
Cheyenne, WY 82009
United States